About
Before I moved into Product Ownership, I worked in development, customer support, and IT. That mix still shapes how I think: understand the problem clearly, make the tradeoff explicit, and stay close to what happens after release.
I'm drawn to products where reliability, adoption, and day-to-day operations are tightly connected. I like finding the friction that keeps showing up, understanding why it happens, and helping teams fix it in a way that actually holds up in real use.
Build-side foundation
Working on front-end delivery and API-related implementation made one thing obvious early: when product intent is fuzzy, teams lose time, scope drifts, and avoidable rework piles up. That pushed me toward clearer problem framing and better decisions.
User proximity
Talking to users every day made it easier to separate one-off opinions from repeated pain. I kept seeing the same confusion, broken expectations, and workflow issues come back again and again.
Operational discipline
When internal teams depend on a system to do their jobs, unclear workflows and fragile tools become expensive fast. That experience made me care deeply about continuity, adoption, and how products behave under real pressure.
Product ownership
Today I use that background to run discovery, shape priorities, define success metrics, and work closely with engineering and stakeholders to ship improvements that solve real problems.
Experience Snapshot
Each role added a layer that still shows up in how I manage products today.
Armada Delivery Solutions · Remote
Own product direction for a B2B delivery platform, improving release quality, product adoption, customer satisfaction, and operational efficiency through structured discovery and stronger validation.
SoftyLines · Sousse, Tunisia
Led internal SaaS products from discovery to iteration, introduced KPI visibility, improved onboarding and release communication, and increased feature adoption by 15%.
TakiAcademy · Sousse, Tunisia
Maintained business-critical systems, resolved recurring technical issues, and improved productivity by making internal tools more reliable and easier to use.
TakiAcademy · Sousse, Tunisia
Turned high-volume customer interactions into structured insight, surfacing repeated issues that informed process and product improvements.
TakiAcademy · Sousse, Tunisia
Contributed to front-end implementation and agile delivery workflows, building the technical context that still helps me work closely with engineering.
Credentials
A mix of Scrum training, product education, and multilingual communication that helps me work across teams.
Certifications
Validates practical Scrum knowledge, including iterative delivery, team collaboration, and backlog flow.
Confirms a solid grounding in Scrum roles, ceremonies, and the basics of agile delivery.
Shows training in connecting product goals, priorities, and timelines through structured roadmapping.
Languages
Native
Proficient
Advanced
Contact
I’m most interested in Product Owner roles where product quality, user trust, and operational efficiency all need to move together.